Return Policy
Return Policy
At MaGeSY.BLOG, we strive to deliver high-quality digital products that meet your expectations. Due to the intangible nature of digital products, all sales are final, and we do not offer refunds once a purchase is completed, except under the exceptional circumstances outlined below:
Eligibility for Refunds
- Unresolvable Technical Issues:
If the digital product fails to download properly or is non-functional due to a confirmed technical issue on our end, we will make every effort to resolve the problem. If the issue cannot be resolved, a refund may be issued. - Duplicate Purchase:
If the same digital product is purchased more than once by mistake, we will refund the amount for the duplicate purchase. - Incorrect Product Delivered:
If the product delivered does not match the description of the purchased product (e.g., incorrect file or content), we will provide either a correction or a refund.
Timeframe for Refund Requests
Refund requests must be submitted within 7 business days of the purchase date. After this period, we will not be able to process your request.
How to Request a Refund
To request a refund, please contact us at [email address or contact form] and provide the following details:
- Your name and the email address used for the purchase.
- The order number or receipt.
- A detailed description of the issue or error encountered.
Exclusions
- Change of Mind: Refunds will not be issued if you decide you no longer want the product.
- Inability to Use the Product: Refunds will not be issued if you are unable to use the product due to device or software limitations, unless the issue is confirmed to be on our end.
Evaluation Process
We reserve the right to evaluate all refund requests on a case-by-case basis. If a refund is approved, it will be processed within 7-10 business days via the original payment method.
Contact Us
If you have any questions about this policy or need assistance, please reach out to us at magesypro@gmail.com.
- Unresolvable Technical Issues: